Once it has uninstalled turn the computer totally off and than restart the computer. Once done, go back to the list of programs and look for PANTECH UML290 Driver. It will guide you through the uninstallation process. Once removed, go to Control Panel > Programs and Features and look for VZ Access Manger. Go to Control Panel>Software>Add/Removeįirst of all remove the modem. Security bar and see what antivirus program it shows. Go to Control Panel>System Security>Action Center, Drop down the This is often the 'trouble maker' when the computer doesn't recognize the modem or will not connect. Red - Connected to PC but has no service.Ĥ) Check for an outdated Antivirus and remove it. Solid Blue - Connected to PC and is connected to network. No light - device has no power or has gone bad Restart it and than try again.Ģ) How many bars of signal does VZ access manager show?ģ) What colour is the light on the side of the modem? The colour codes are: Steps to troubleshooting the UML290 Verizon USB Modem.ġ) Unplug the modem from the computer and turn the computer TOTALLY off.
